To ensure clarity, here are some important terms: Booking Confirmation: Move dates are subject to availability; advance payment secures your slot. Cancellations: Free cancellations up to 72 hours before the move. Last-minute cancellations may incur minimal charges. Unmovable Items: Hazardous materials, inflammables, perishable foods, cash, and jewelry are not transported. Insurance: Clients are advised to opt for insurance; our liability is limited to coverage chosen. Delays: External factors (traffic, strikes, weather) may affect delivery timelines. We always keep customers updated.